time marches on! time waits for no man! a sense of urgency drives people, companies, and countries to work much harder than normal.
we all acknowledge that globalization is the most critical challenge face by all companies today. we are also keenly aware that it has become tougher during the past decade to identify internationalization strategies and to choose which countries to do business with.
sales people now require new competencies that build social personal branding. sales managers and senior sales leaders must learn new skills and manage a new set of metrics to thrive in this new era of sales.
itenal is now an organization with a strong central management team and unifying values. employees are the soul of our company and our performance has been driven by their commitment and perseverance. currently, itenal products and services are available in more than 200 large and medium-sized cities in the chinese mainland.
in china’s banking & financial equipment industry itenal is the first company in the “new three board” to be listed on the market (stock name :itenal, stock code:832886). september 2015, itenal research and development center gained the certificate of “zhejiang provincial high-tech research and development center". we need to uphold the highest international standards for our financial and banking equipments designed to give better assurance to the public.
customers are knowledgeable and demanding. new products have to be developed, tested and launched. delivery channels are more varied and complex. even though customers regard quality of service as the most important aspect of their experience, they also value relevant, competitively priced and innovative products, and effective delivery channels. the challenge for companies, therefore, is to keep abreast of developments in these two areas.
there are many other modernization strategies to consider: become more customer centric; update products and channels; differentiate the company from the competition, not just terms of service, products and channels, but also in pricing, partnerships with intermediaries, brand and image. whichever strategies are devised and then adopted, it is essential that support for them is obtained from all stakeholders not just the executives creating them. the next step is execution, the success of which will depend on effective operational policies and procedures.
looking ahead, we must continue to work together as an industry to comply with new regulations in the most efficient and effective way by leveraging on each other’s resources, sharing information and streamlining activities wherever feasible, so that we can continue to deliver convenient services to our customers, while also delivering decent returns to our shareholders.
i thank all our shareholders for their continued faith in our strength and capabilities, customers for their valuable support and trust and our employees for their tireless efforts towards achieving our goals. we remain committed to sustain and continuously improve our performance and live upto your expectations.
we are willing to join hands with customers for common development and contribute to the development of banking & financial equipment industry.
with warm regards.
sincerely,
yile feng
